Purchased faulty goods or services? Contact Consumer Direct

If you have purchased goods or services and have experienced a problem with them then you don’t have to put up with it.

You may find those new trainers falling apart after walking a mile down the road. The new windows that have just been put in by two hung-over fitters may be scratched or damaged before they have even finished the job.

To get advice on how to resolve these issues, protecting you and your money, visit:  www.consumerdirect.gov.uk