Thousands take to HMRC website to renew Tax Credits

If you’ve found it easier than usual to get through to HM Revenue & Customs (HMRC) Tax Credits helpline, it could be because 750,000 people completed their annual renewal online.

According to HMRC statistics, half of these people completed their renewal using a mobile phone or tablet, with the other half using a computer or laptop.

A 950,000 people still phoned their renewal information in by phone and more than one million used the post option.

HMRC’s Director General, Benefits and Credits, Nick Lodge said: “It’s great to see so many more people renewing online this year – and giving the service the thumbs-up.

“It’s really important that people renew by the deadline to ensure their payments don’t stop. If you still need to renew, you need to contact us urgently.”

Anyone who has not yet renewed their tax credits but should have done so should call HMRC’s tax credits helpline (0345 300 3900) immediately to ensure their payments do not stop.